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Shipping delays.....


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I was wondering if anyone else got this email, regarding delays in shipping. I know at least one of the folks who posts here has received Pack 7 already, but I was curious if anyone else has either received Pack 7, or this email? 

 

Aston Martin DB5 Pack 7

Dear Modeller

 

We hope this email finds you well. We regret to inform you that there has been a delay in the shipping of Pack 7 of your DB5 order due to the current global shipping challenges. We understand how frustrating this can be and apologise for any inconvenience it may cause.

 

At this time, we anticipate that pack 7 will be dispatched in the US at the end of May. Rest assured, our team is working tirelessly to expedite the process and get the packs delivered to our warehouse as soon as possible. Pack 8 will be dispatched within June.

 

Your patience and understanding are greatly appreciated. Once your order is on its way, you will receive a confirmation email along with the tracking details. 

 

If you have any questions or concerns, please contact our Customer Support Team.

 

 

Kindest regards,

 

Agora Models

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17 hours ago, Wtshark said:

I was wondering if anyone else got this email, regarding delays in shipping. I know at least one of the folks who posts here has received Pack 7 already, but I was curious if anyone else has either received Pack 7, or this email? 

 

Aston Martin DB5 Pack 7

Dear Modeller

 

We hope this email finds you well. We regret to inform you that there has been a delay in the shipping of Pack 7 of your DB5 order due to the current global shipping challenges. We understand how frustrating this can be and apologise for any inconvenience it may cause.

 

At this time, we anticipate that pack 7 will be dispatched in the US at the end of May. Rest assured, our team is working tirelessly to expedite the process and get the packs delivered to our warehouse as soon as possible. Pack 8 will be dispatched within June.

 

Your patience and understanding are greatly appreciated. Once your order is on its way, you will receive a confirmation email along with the tracking details. 

 

If you have any questions or concerns, please contact our Customer Support Team.

 

 

Kindest regards,

 

Agora Models

I also got an email, although mine stated "At this time, we anticipate that pack 7 will be dispatched in the UK next week." 🤞

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1 hour ago, CraigThePlague said:

I also got an email, although mine stated "At this time, we anticipate that pack 7 will be dispatched in the UK next week." 🤞

Thank you, glad I wasn't the only one and it appears they're simply changing the regions effected, at least for the two of us in the US and UK. 

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  • 2 weeks later...
On 5/26/2024 at 1:39 AM, LeslieYeo said:

Payment taken 9th May. It's now 26th. Still not even received an email to say it has been shipped. They say the June pack 8 will be on time. Fingers crossed 

Yes, same here. I was told through a support message "Pack 7 is going out late next week", that was a week ago and I didn't receive a shipping notice for it. It's now Saturday morning and still nothing. 

It's been 8+ weeks since I received Pack 6, I hope they are able to catch up in June. 

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Hi, Pack 7 ships in the EU and the US within the next week, the goods are arriving now. Pack 8 ships in the UK very soon and then in a couple of weeks or so in the US. We are going as fast as we can with these global shipping delays and we are sorry for this. We will ship ASAP. Thank you  

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10 hours ago, AgoraSam said:

Hi, Pack 7 ships in the EU and the US within the next week, the goods are arriving now. Pack 8 ships in the UK very soon and then in a couple of weeks or so in the US. We are going as fast as we can with these global shipping delays and we are sorry for this. We will ship ASAP. Thank you  

Thanks for the heads up Sam. I'm sure Agora are doing the best they can, obviously we're frustrated with the delays but I'm sure you are equally frustrated by the situation.

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