AgoraSam

Please only contact us in future via the Support Link so we can access your secure account, this is the link on the website - https://support.agoramodels.com/hc/en-gb/requests/new thank you

Hi Giddykippa, pre-orders for Pack 1 have shipped and Pack 2 will ship next week. Thank you

Thanks, Andrew. We have just sent the tracking to you for both Packs 9 and 10 🙂

Hi Andrew, can you contact us via the Support Link on our website so we can send these details privately to you? Thank you

Hi Andrew, we can see your Packs 9 and 10 shipped yesterday. Did you contact the support team for your tracking as you ordered through a different store? Thank you

Hi Andrew, they all shipped last week so please do contact us via the Support Link so we can personally provide the tracking number if you did not receive the tracking email. Please do check your spam/junk folder but contact us so we can send it to you. Pack 10 ships today too 🙂

Hi all, Packs 9 and 10 have shipped in the US. Packs 9 and 10 ship in the UK within the next 7-10 days. Pack 9 has shipped in the EU and Pack 10 ships in 7 days. Packs 9 and 10 had already shipped in Japan and Australia. Pack 11 should ship within September. We are moving the goods as fast as possible to ensure all packs ship within September and the final Pack 12 ships in October. Thanks very much for your patience.

Hi Wtshark, sorry I should clarify. Pack 9 is the only pack impacted that has been recently charged to some customers. Pack 10 will also be delayed but is less impacted and we are doing everything we can so that Pack 11 and 12 are on time. We have seen the amazing completed model, we are now just waiting for the final packs to arrive in each warehouse. They will arrive in some warehouses quicker than others and will ship immediately from each warehouse. We are really doing our best to get back to the 12 month schedule. Thank you for your support and comments.

Hi all, our No Time To Die is the only model where we are experiencing delays to those customers who had pre-ordered. We are only waiting for Pack 9 to arrive, everything else is in the warehouse and shipping on time. We are really sorry about this delay on Pack 9 and we are moving as fast as we can to have this delivered to our warehouses so we can dispatch these to you. We are very grateful for your patience and we understand the frustration but we hope you will bare with us while we do everything we can to get Pack 9 delivered. We really appreciate your support. Thank you

Hi keramh, we are sure Admin is looking into this, you are just a bit too fast for us 🙂 they will reply when they have some info. Thank you

Hi, Pack 7 ships in the EU and the US within the next week, the goods are arriving now. Pack 8 ships in the UK very soon and then in a couple of weeks or so in the US. We are going as fast as we can with these global shipping delays and we are sorry for this. We will ship ASAP. Thank you

Hi 37401, please can you contact us via the Support Link as I have asked the team to look out for a message from you so we can make sure everything is sorted as per your wishes. Thank you

Hi all, it is certainly working. Please can you try again? We can see that other web visitors are accessing these pages without a problem. Thank you

Hi, we have checked and there has been no charge for any Pack 3. Please can you contact us via the support link so we can view your account? Thank you

Hi all, Pack 2 has not yet been charged. Please contact the Support Team as always via the website to see which day this ships as it depends on your location. Thank you!