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AgoraSam

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AgoraSam last won the day on November 29 2023

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  1. Hi 37401, please can you contact us via the Support Link as I have asked the team to look out for a message from you so we can make sure everything is sorted as per your wishes. Thank you
  2. Hi all, it is certainly working. Please can you try again? We can see that other web visitors are accessing these pages without a problem. Thank you
  3. Hi, we have checked and there has been no charge for any Pack 3. Please can you contact us via the support link so we can view your account? Thank you
  4. Hi all, Pack 2 has not yet been charged. Please contact the Support Team as always via the website to see which day this ships as it depends on your location. Thank you!
  5. Hi, this model is only available with us via the US. Thank you for your interest.
  6. Hi, if we are waiting for the part then we cannot do too much more other than wait for it to arrive but we can see you have received many updates from Sophie and she had confirmed it ships within the next 10 days or so, so we are nearly there! We just need to wait for the part to arrive and it will be straight out to you 🙂
  7. Hi Bismark, please can you contact the Support Team and they will let you know the ETA of your missing part as Stage 56 has been shipping to a few people who had been waiting for a replacement from their Pack 5. Thank you!
  8. Hi 37401, please can you contact us via Support with your details and we can ensure your tracking details are being sent to the correct email address. All UK shipments ship just days after the charge (unless otherwise clarified) so please contact us and we will help. Thank you
  9. Hi! Please contact the Support Team via the Support link on the website and they will help you 🙂
  10. Hi Phil, sounds like you were sent Pack 3 a bit early. Pack 4 was due to ship at the end of September so no doubt Australia Post will deliver this very soon as they have shipped. Please do reply to the team. You will have the tracking details this week. Thank you
  11. Yes! Very soon 🙂 Watch out for an update in our newsletter in the next week 🙂
  12. Hi, If you are in Australia, we will need to check with the local provider. Please contact us via our website and the correct team will be able to reply to you. Thank you
  13. Please check again as we can see an email to you on Friday and on Monday this week. Please reply to the emails when you can. Thank you
  14. Hi, the new website will be up shortly, we can look at this soon but I can assure you it's a No Time To Die model and is 100% new 🙂
  15. Hi Andrew, your patience would be greatly appreciated. We are all very excited. Communication is coming very soon. Our model is completely 100% new and nothing has been revamped. We can see the team already emailed you also today. Thank you!
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