Kevin Ellis Posted February 10, 2022 Share Posted February 10, 2022 I've received two monthly packs for the Routemaster & the third is expected shortly. Can anyone confirm that Agora send dispatch confirmation emails, as I've not received any for the packs received so far, I do get the monthly newsletters from Agora. Checking the FAQ section it suggests tracking numbers are sent out, My subscriptions' page just shows processing for the third pack & indeed still shows this for pack 2 which arrived over 3 weeks ago. It would just be helpful to have an idea when the packs are likely to be delivered. I'm in the UK, if that makes a difference. Quote Link to comment Share on other sites More sharing options...
notsram Posted February 10, 2022 Share Posted February 10, 2022 I'm in the UK too. I'm not building the bus, but am building the Jaguar and Leopard tank. I get notification emails for both of those before each pack is despatched along with royal mail tracking numbers. Quote Link to comment Share on other sites More sharing options...
Moderator AgoraSam Posted February 10, 2022 Moderator Share Posted February 10, 2022 4 hours ago, Kevin Ellis said: I've received two monthly packs for the Routemaster & the third is expected shortly. Can anyone confirm that Agora send dispatch confirmation emails, as I've not received any for the packs received so far, I do get the monthly newsletters from Agora. Checking the FAQ section it suggests tracking numbers are sent out, My subscriptions' page just shows processing for the third pack & indeed still shows this for pack 2 which arrived over 3 weeks ago. It would just be helpful to have an idea when the packs are likely to be delivered. I'm in the UK, if that makes a difference. Hi Kevin, please contact us and we can make sure you are subscribed to receive these. Thanks Quote Link to comment Share on other sites More sharing options...
SFB Posted February 12, 2022 Share Posted February 12, 2022 My fourth pack is due today and I have received email tracking notifications for all of them. I have on a couple of occasions chased as there seems a fair few days between payments and dispatch Quote Link to comment Share on other sites More sharing options...
Kevin Ellis Posted February 13, 2022 Author Share Posted February 13, 2022 Thanks for the replies, I've now received a tracking number email for the third pack, it's due on Monday. I re-subscribed to the emails and that seems to have fixed the issue. I was already receiving the Agora email newsletters. Finally, started the model build today, it's somewhat bigger than I expected, & certainly dwarfs my 1/76 Scale EFE models. Quote Link to comment Share on other sites More sharing options...
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