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Shipping delays

Terry

By Terry
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Terry Active Member

Terry

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Anybody know how long the delay is between payment and delivery? Was billed for pack 2 on 2/19 and still no shipping notification. The other model company I order from billed 5 days later and is already delivered.

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Terry Active Member

Terry

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Just got a message from customer service. If you are on the 24 month plan, they will take 2 monthly payments before shipping a pack. While I don’t mind this method, I do wish that would have been better clarified, or I missed it somewhere.

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