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tomP

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Posts posted by tomP

  1. there are issues with the hood being bent.  The first one I received was off 6-7mm on one side.  The replacement is off 1-2mm.  I have not assembled it yet but I am don't think it will line-up with the doors etc. correctly.

     

    I think this is a serious quality issue that Agora needs to address.  II have already had to disassemble quite a bit and damaged some parts the first time to replace the bent hood. Now the replace is also bent, altough not as much.

  2.  I am having trouble getting the front body to fit correctly and match evenly with the doors.  I set on a table and it seems to be bent.  The right corner sits of the table about 6mm. 

    20230624_203258.jpg

  3. Don't  really want to go back and forth, I just want to finish the model, but I am signed up for the emails and have never seen one addressing the delevery issues with the Leopard 

    • Like 1
  4. I never get emails regarding late deliveries unless I first ask.  It would be nice if Agora was more proactive and let us know what was going on.  Currently waiting on pack 10 of a one year build that should have ended in April.

    • Like 2
  5. There is something going on with this tank.  I have other models from Agora and am not having the same issues.  Someone from Agora should let us know what the problem is with the tank.  I received pack one in May, 2021 on a one year plan.  Should have completed in April 2022 but as of today I only have up to pack 9.  I have already paid for 10 & 11 months ago

    • Like 1
  6. I am working on other Agora models and they ship pretty regular, but I ordered them after they had been out for a few months.  I ordered the Leopard as a pre-order order.  The Leopard has been a real struggle.  They changed my last payment date from this month to August so I am thinking that 10-11-12 will all be a struggle to get.

    Good thing is that it has been going together well so far.

  7. If pack 12 will be ready in early July why was my last payment date just changed to the middle of august..  seems like you don't expect it to be ready u ntilntil end of August or later.  

  8. I know without contacting, "sometime this month depending on the ports".  Something must be going on with the Leopard and maybe management should put out a statement.  The build is many months behind, seems like there may be issues not the "ports"

  9. I have paid ahead for packs 9. 10, & 11.  When might the shipments start. It has been two months since package 8 was shipped.

    What's going on.  This was on a one year plan that started last May.  Should have been complete in April

  10. I subscribe to the email updates which are mostly just announcements on new products

    There are never any emails showing were items are.  You shouldn't use stuck in port.

  11. I have purchased many models for Agora and they are all great, but I still can't believe that Agora does not ever reach out when there are delays etc.  The customer always has to make the first contact.

    FYI, I have purchased the Bismark, the Shelby Cobra, Porsche, Shelby Mustang, Rouemaster, Leopard A26, Jaguar E-Type and pre-ordered the Titanic.

  12. I was charged for pack 9 on March 21 and I was charged for pack 10 on April 21.  Still no word on deliveries.  Asked customer service as Agora Sam suggested and the answer was, "May with a date TBC, as as we can get it through the ports".  I am curious if the instruction for these two packs is also stuck in the port since they have not been posted on-line.

    Models are great and the customer service is good, but the deliveries suck.  I understand there may be issues but why not be upfront and honest.  I started a monthly subscription in May 2021 and should have received the final pack in April 2022.  As it is now I hope I will receive the final back in August.

    Agora Sam should be honest rather than always say check with customer service. 

  13. Your customer service team works really hard making excuses and promises but it has been 7 weeks since I paid for pack 2.  Seems to be so.ething more going on than delivery problems.  Not sure why you took pack 3 money before you shipped pack 2.

    I was promised delivery last week, did not happen, promised delivery yesterday, did not happen, promised delivery today, who knows.

    Maybe I'm the only one, but I thought this was a monthly subscription.

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