I think the design of the steering is absolutely terrible. I’ve spent a lot of time trying to get the pinion to remain meshed properly with the rack, no success.
The plastic mounting of the shaft has far too much play and the pinion will easily disengage. The shaft is not straight so that as it rotates, it disengages with the rack I’ve had a replacement, just as bad.
If Agora can’t be bothered to engineer such features properly, they shouldn’t be there.