Order Error

[Edward Muldoon]

Just received pack 2, unfortunately it was pack one parts that was sent, now I have 2 lots of 1 to 8, where this pack should have been 9 to 16.

[AgoraSam]

1 hour ago, Edward Muldoon said:

Just received pack 2, unfortunately it was pack one parts that was sent, now I have 2 lots of 1 to 8, where this pack should have been 9 to 16.

Hi Edward, yes and thanks for your email. We are getting Pack 2 sent and will send a returns label for Pack 1. We are sorry for this warehouse error. Thanks again.

[John Mortimer]

Packs 1,2 and 3 arrived ok. Payment was taken for pack 4. But no delivery. Payment was taken for pack 5 but still no delivery of either pack. I contacted Agora who was very apologetic but I then received packs 4 and 5 of the Terminator T800 that I'm not even building. I contacted them again and a week later received the Leopard packs 4 and 5 followed by pack 6 the following week. In defense of the warehouse people though I don't think the boxes are marked clearly enough.        They must see a rack of packs that all look similar except for a tiny little label.