first lot of parts think some missing?

[Blobthebuilder]

hey peeps i got first batch today the downloaded instructions say 1-8 stages but i only have 1-7 in box the parts for stage 8 are not enclosed, are they part of 2 delivery or are they missing?

[dave1701]

Got my pack last week im missing stage 3 

[Blobthebuilder]

Ahh I emailed and they apologised and asked me to confirm my address

 

[dave1701]

Same here but still haven't received anything yet

[dashriptide]

there should be 8  packages in the box  

 

[Blobthebuilder]

6 hours ago, dashriptide said:

there should be 8  packages in the box  

 

There should in first pack then 12 after, how many you get

[Blobthebuilder]

7 hours ago, dave1701 said:

Same here but still haven't received anything yet

How long you waited?

[dave1701]

I contacted Cs last Monday still waiting

[Blobthebuilder]

1 hour ago, dave1701 said:

I contacted Cs last Monday still waiting

No great 

[Blobthebuilder]

On 2/9/2021 at 6:55 AM, dave1701 said:

Same here but still haven't received anything yet

Any joy yet buddy

[dave1701]

No still nothing I was told it will be shipped today

[Blobthebuilder]

2 hours ago, dave1701 said:

No still nothing I was told it will be shipped today

I was told soon lol

On 2/9/2021 at 6:55 AM, dave1701 said:

Same here but still haven't received anything yet

Any joy yet buddy

[dave1701]

Not a good start hope things get better

[Blobthebuilder]

On 2/13/2021 at 7:40 AM, dave1701 said:

Not a good start hope things get better

You get parts yet bud, I was told they were being posted Wednesday but still nothing arrived and emailed twice with no reply

[dave1701]

Hi mate no still nothing just emailed them again they don’t seem to be replying to emails

[Blobthebuilder]

4 hours ago, dave1701 said:

Hi mate no still nothing just emailed them again they don’t seem to be replying to emails

Exactly I've sent 3 and no reply, bit of a poor show

[Ishrawrs]

I'm currently waiting for an email back also.. but i appear to be one of the lucky ones who didn't have a missing issue.. Hope the issues get sorted soon for you guys..

[Blobthebuilder]

10 hours ago, Ishrawrs said:

I'm currently waiting for an email back also.. but i appear to be one of the lucky ones who didn't have a missing issue.. Hope the issues get sorted soon for you guys..

I emailed them questioning the customer care lol

[Blobthebuilder]

12 minutes ago, Blobthebuilder said:

I emailed them questioning the customer care lol

I'm thinking of quitting if this is sign of things to come

[dave1701]

Same here been waiting 3 weeks now definitely thinking of cancelling

[Blobthebuilder]

7 minutes ago, dave1701 said:

Same here been waiting 3 weeks now definitely thinking of cancelling

I already have cancelled, sent them email saying I expect no more payments to be requested from them and have cancelled recurring payment with PayPal so shouldn't be any more payments, I'm gonna get model kits from internet instead

[Blobthebuilder]

2 hours ago, dave1701 said:

Same here been waiting 3 weeks now definitely thinking of cancelling

They replied when I cancelled saying I never sent them any emails about missing parts etc so I made it clear I've lost interest

[WonderWoman]

On 2/21/2021 at 10:18 PM, Blobthebuilder said:

They replied when I cancelled saying I never sent them any emails about missing parts etc so I made it clear I've lost interest

Hey Blobthebuilder  – Don't give up! Stick with me! I've just checked with customer services and they said they've replied. Let me know if you have any problems and I'll investigate further. WW

[Blobthebuilder]

I was told it was being sent last Wednesday then just got email saying it was sent yesterday, I'm losing faith, I've already cancelled and gonna think if I want to actually go forward with it or not

[Blobthebuilder]

30 minutes ago, WonderWoman said:

Hey Blobthebuilder  – Don't give up! Stick with me! I've just checked with customer services and they said they've replied. Let me know if you have any problems and I'll investigate further. WW

OK I've re-activated, hopefully stage 8 here today or tomorrow, when is packs 9-20 sent out please