Jump to content

Recommended Posts

On 7/17/2021 at 12:24 AM, AgoraSam said:

We are waiting for the tracking details and the warehouse has just updated us to say they will be sent out to everyone between now and Monday, thank you

Hi Sam. 

I haven't received tracking number. Just worried I have been missed as this says Monday. If not done for anybody all good.

Thanks

Link to post
Share on other sites
  • Replies 185
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

My first package arrived in Germany yesterday. It was undamaged on the outside, as were the parts inside. Even the poster has no kinks or tears. I'm very satisfied. I have already received shi

just remember they are just  starting up  this past year with getting into the game with the other people and trying to sort out their company logistics yet  along with making things go smother  this

We did email everyone with their tracking number. We always do. Maybe yours is being blocked or in spam/junk, you should see a "Track your Pack" email. We have sent thousands. 

Posted Images

  • Moderator
30 minutes ago, Androllo said:

Hi Sam. 

I haven't received tracking number. Just worried I have been missed as this says Monday. If not done for anybody all good.

Thanks

Hello, please email us and we will send it to you, thank you

Link to post
Share on other sites
  • Moderator
On 7/22/2021 at 12:11 AM, oakboy2002 said:

Good for you.

When I buy something for $1,500 dollars, I expect a certain level of communication from the company I'm paying. Call me old fashioned, but when I subscribe to a service, I expect for the service/goods to be delivered to me on time (or roughly on time). And if something comes up like a delay, I expect an email from the company explaining what's up. It's not a big deal, just send me an email. Tell me what's up.

If something were to happen to your Amazon package, you'd expect to get an email from Amazon right? I expect the same level of service from Agora.

Hi Ian, we can see that we did email you on 8th and 16th July, hopefully you received these emails. We can see that we emailed you your tracking number yesterday. Please email us if you have anything you need from us. Thanks

  • Like 1
Link to post
Share on other sites
18 hours ago, AgoraSam said:

Hi Ian, we can see that we did email you on 8th and 16th July, hopefully you received these emails. We can see that we emailed you your tracking number yesterday. Please email us if you have anything you need from us. Thanks

I got an email from you this morning with the tracking information.

The link was broken.

Is it working now?

 

Link to post
Share on other sites

Greetings folks,

I received my email notification with tracking number for pack 12 (I'm in the USA). The link given takes you to the home page for DPD, which isn't very friendly to find where you can track your package. Use this link to go to their tracking page;

https://www.parcelmonitor.com/

then enter your tracking number at the top. Don't be surprised if it doesn't find anything. Usually when you get your tracking number the package hasn't been picked up yet. Check daily to see how long it takes. Keep trying.

I've never heard of DPD, so I'm guessing they offered Agora a cheaper shipping rate. Oh well, wish they would just use FED EX or UPS, at least in the USA.

wyatt

 

Link to post
Share on other sites
21 minutes ago, wyatt said:

Greetings folks,

I received my email notification with tracking number for pack 12 (I'm in the USA). The link given takes you to the home page for DPD, which isn't very friendly to find where you can track your package. Use this link to go to their tracking page;

https://www.parcelmonitor.com/

then enter your tracking number at the top. Don't be surprised if it doesn't find anything. Usually when you get your tracking number the package hasn't been picked up yet. Check daily to see how long it takes. Keep trying.

I've never heard of DPD, so I'm guessing they offered Agora a cheaper shipping rate. Oh well, wish they would just use FED EX or UPS, at least in the USA.

wyatt

 

I'm glad they changed to DPD. Royal Mail was an incompetent pain in the ass for Delivery to Germany since brexit. 

Link to post
Share on other sites
  • Moderator
18 hours ago, wyatt said:

Greetings folks,

I received my email notification with tracking number for pack 12 (I'm in the USA). The link given takes you to the home page for DPD, which isn't very friendly to find where you can track your package. Use this link to go to their tracking page;

https://www.parcelmonitor.com/

then enter your tracking number at the top. Don't be surprised if it doesn't find anything. Usually when you get your tracking number the package hasn't been picked up yet. Check daily to see how long it takes. Keep trying.

I've never heard of DPD, so I'm guessing they offered Agora a cheaper shipping rate. Oh well, wish they would just use FED EX or UPS, at least in the USA.

wyatt

 

Hi Wyatt, DPD is quite a big company in Europe and they were able to take the shipments the fastest given the current conditions in the UK. Thank you

  • Like 1
  • Thanks 1
Link to post
Share on other sites
  • Moderator
On 7/24/2021 at 4:24 AM, oakboy2002 said:

Why don't you just email everyone their tracking number?

Instead, you force people to email support.

Is this because you are a drop-shipping company?

We did email everyone with their tracking number. We always do. Maybe yours is being blocked or in spam/junk, you should see a "Track your Pack" email. We have sent thousands. 

  • Like 2
Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...