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Hi from Adelaide, South Australia

I am a little confused regarding the Routemaster model.

I was recently informed that the Part Packs will be dispatched from the UK and not Australia (as advised previously)

Given the ridiculous waiting period for UK shipping to Australia, I could be waiting for months.

Can someone please confirm whether the Parts will be shipped from Australia at a later date.

Thanks

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Hmmm. Going by the Agora website it seems to lead you to believe that the packs will come from here (Australia) for those who live here. That's the main reason I signed up, certainly wouldn't have If the packs are posted from England. Although I expect a bulk shipment would come from there anyway, but hopefully quicker than normal snail mail. 

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  • 2 weeks later...
On 11/4/2021 at 7:50 PM, AgoraSam said:

Good day, folks. Pack 1 does ship from the UK but we are working on Pack 2+ to ship from Melbourne. Please email us if you have any questions. Thanks

Sam, I just received an email from Sophie in Agoras customer relations department where she seemed to say the whole monthly sets of packs would be sent from the UK and at the moment we here in Australia are looking at up to 4 weeks shipping time let alone how long it will take Auspost to deliver locally! Royal Mail tracking seems to stop at "Your item is now leaving the UK. More information will be available when it arrives in the destination country." and nothing further.

Any comments?

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On 11/19/2021 at 3:19 PM, AgoraSam said:

Hi Mick, we can see a few emails and we think it is clear now. Thanks

Sam, one more question if I may. Does the Routemaster Pack one come in one box or two? I have read or seen both can be correct. Just want to know what I should look out for when my Pack one finally arrives.

Thanks.

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On 11/19/2021 at 9:25 AM, Mick3043 said:

Sam, I just received an email from Sophie in Agoras customer relations department where she seemed to say the whole monthly sets of packs would be sent from the UK and at the moment we here in Australia are looking at up to 4 weeks shipping time let alone how long it will take Auspost to deliver locally! Royal Mail tracking seems to stop at "Your item is now leaving the UK. More information will be available when it arrives in the destination country." and nothing further.

Any comments?

I'll answer my own question ;-). Received pack 1 of Routemaster today Nov 29th in Melbourne, it was posted in the UK on the 5th of Nov, so around 24 days to get here. Australia post updated their tracking to they had received it yesterday and it was in transit to the hub my parcels usually come from and the TWO boxes were delivered today surprisingly for them. The two boxes were secured together with three packing straps but they were so loose the had all nearly come off the boxes. Only one box had any address details on it so if they had become separated I imagine only one  box would have arrived. Hope this info helps someone here in Oz. 

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