RonLH

Hey all, I'm on a 12 month plan for the Bismark, which means I should get a shipment every month. The first box came just fine (within a few days), but for the second two weeks went by, and I finally contacted them and asked where it was (they got it into the mail the next day). Now, with the third shipment, it will be three weeks since my card was charged, and there is no word, my order seems to be stuck in "Processing". Is this normal? Should I just expect it will take 3+ weeks for Agora to ship my boxes? (And I'm not even talking about the time it takes to cross the country, they haven't even gotten it into the mail yet). I'm finding this very frustrating. I love the model, but the shipping is stressing me out. I guess my question is, how long is it reasonable to give them to ship the box that I've paid for? What have been your shipping times? Should they be more on top of this, or am I just being unreasonable? I don't feel comfortable letting them charge my card again for the next box if they haven't even put the last one into the mail yet. If we get close to my charge date for the 4th box (which is the 23rd of each month), I'm going to be putting the whole thing on hold until they can get caught back up, I think.