uglywolf

Hey, AgoraSam, I have heard back and things are hopefully on their way to being resolved. Thanks, much appreciated.

I was told I would receive my Terminator pack 12 in July. It is now September and I still have not received it. What the heck is going on? Can someone please get back to me.

Haven't heard anything yet.

Nothing here. I'm not sure if I ever received pack 9. I'm going to have to check. Thanks for the heads up.

Received my packs 7 & 8 as well. The polybag held it together much better than when they ship just in the cardboard box. These arrived in the best shape of any of the packages so far.

Thanks for the heads up guys. I have heard nothing so far on pack #7

Same here. Billed Sept. 30, no tracking info. I contacted them already & their only answer was They were having problems and I Should hear something soon. I go through this every month with them (look up earlier at my posts in this thread) This is hands down the worst company I have ever dealt with. So sorry I am in this situation with them.

My pack #5 arrived today in terrible condition. The old-style box was used again and it arrived decimated. There are no instructions and only 7 blister packs in the box. If there was the usual 10 shipped then 3 are missing but without instructions, I don't even know which ones are missing. This is unbelievable. At this point, Agora have had problems every single month with getting packs out, delivery, lost items, poor packaging. What is going on? I am highly disappointed and frustrated at having to contact Agora multiple times every month.

My pack #4 arrived quickly and undamaged this time. Much better shipping with UPS. I too feel bad for what the US Postal service is going through but with something costly that you need to arrive intact, switching to another delivery service right now is prudent.

I'm still having a fair amount of trouble receiving orders myself. I have written in so many times it's becoming incredibly frustrating. I've been fighting to get my pack #2 for months now. Postal system listed it as lost but Agora kept asking me to wait for it. After several months of waiting, and finally forwarding Agora my communications with the USPS stating Pack #2 was indeed lost they finally relented and sent a new Pack #2 which I have now received. Pack #3 was also very late and after several complaints and much going back and forth I have finally received pack #3. In fact it arrived well before my Pack #2. With Pack #4 I have received word I was going to be receiving in 7 days, 25 days ago. After another follow up with Agora they apologized and said they would get it out as soon as possible hopefully in the next week (which never happened). But they admitted they were struggling to get things sorted there, blaming the issues on Coronavirus. So personally I have had troubles with Agora and USPS. Agora do seem to have major troubles getting product out in a timely manner after payment. This complicated by the current USPS crisis does not bode well. Personally I don't we should be getting charged until product ships. *Update* I just received word pack #4 has shipped.

I am experiencing a major ongoing problem with receiving my subscription. The bullet points below summarize the issue(s) pretty comprehensively. * I was charged on 01 June 2020 for Pack #2 for this model. * I have never received Pack #2 for this model. * I have contacted Agora regarding this problem on Sunday 21 June, Wednesday 01 July, Thursday 09 July, Friday 10 July, Monday 13 July, and now today, Monday 20 July. Today marks the 6th time I am bringing this matter to their attention. * In spite of these repeated requests for assistance, no resolution to the above problem has occurred. I was repeatedly counseled to "wait a while longer." How long, exactly? * I was notified that a replacement shipment for Pack #2 would be issued "hopefully" during the week of 13 July 2020 and that I would receive a tracking number. That week has now expired, and I have not been notified of any tracking number. * Without Pack #2 even having been shipped to me, I was charged for Pack #3 on 01 July 2020. * I have not received Pack #3. It has been 3 weeks since I was charged for Pack #3 and have yet to receive even a notification that it has shipped. * I was promised a new poster, originally shipped in Pack #1, to replace the received one damaged during shipping. I have not received this yet. This list, plus other similar problems from other members here indicates some major problems with filling customer orders. I hope these systemic issues are addressed soon.

I agree with Wyatt. Postal service has been terrible here. I still have not received my pack 2 which shipped on June 2nd and all tracking on it stopped June 12th. It's now July 12th and no one knows where it is. This is incredibly frustrating especially for something so expensive.

My Pack two was shipped June 2nd. There have been no updates since June 12. Not sure if I should be concerned.

Hi there. I did exchange emails with Sam showing photos of the adhesive stuck to everything with all the bits of the poster that were torn off. He said I should receive a replacement poster in my next pack. Thanks.

My pack 1 arrived today. The box looked like it was sat upon by an elephant. Worse than that though was the back of all the plastic containers had this really nasty, gummy, super sticky adhesive on them and they stuck to and ruined my poster. 😞 I'm hoping to get in touch with someone to get it replaced.